iPOS System Policy

The iPOS system is a comprehensive point-of-sale platform designed to streamline sales operations, inventory management, marketing, cost analysis, and business strategy. This policy outlines the terms of use, responsibilities, and commitments of the iPOS system to ensure optimal performance and user satisfaction.

1. Purpose

To provide businesses with a reliable, scalable, and secure system for managing sales, inventory, and marketing strategies. To enable data-driven decision-making through cost analysis and business insights. To support business growth and long-term stability through efficient organizational management tools.

2. Core Features and Functions

2.1 Sales Management

Seamless processing of sales transactions in-store and online. Support for various payment methods, including cash, credit/debit cards, e-wallets, and QR codes.

2.2 Inventory Management

Real-time tracking of stock levels to prevent overstocking or shortages. Automatic alerts for low-stock items and expiration tracking for perishable goods.

2.3 Marketing and Promotions

Tools to create, manage, and track marketing campaigns. Integration with customer loyalty programs and personalized promotions.

2.4 Cost Analysis

Detailed reporting of product and operational costs. Profit margin tracking to ensure sustainable business practices.

2.5 Business Insights and Strategy

Data-driven insights to identify growth opportunities and inefficiencies. Strategic recommendations for resource allocation, product pricing, and market expansion.

3. Terms of Use

3.1 User Responsibilities

Users must provide accurate business and financial information for system setup. Ensure proper training for employees using the iPOS system. Maintain confidentiality and avoid sharing login credentials with unauthorized individuals.

3.2 System Access and Security

The iPOS system requires an active subscription to access core features. All data transmitted is encrypted to protect business and customer information.

3.3 Compliance

Users must comply with local, national, and international regulations regarding business operations, taxes, and data privacy.

4. iPOS Responsibilities

4.1 System Reliability

Guarantee a 99.9% uptime for uninterrupted business operations. Provide regular updates to enhance system functionality and security.

4.2 Data Protection

Adhere to global data protection standards, including GDPR and PDPA, ensuring data privacy and security. Data backups are performed daily to prevent loss of critical information.

4.3 Customer Support

Dedicated 24/7 customer support team to assist with technical issues, system inquiries, and onboarding.

5. Cancellation and Refund Policy

Subscriptions can be canceled with a 30-day notice. Refunds are only applicable for unused full months of service, excluding promotional offers.

6. Limitation of Liability

iPOS is not liable for losses caused by user errors, misuse, or external factors such as power outages or internet disruptions. Compensation for system-related issues is limited to service credits or partial refunds for the affected period.

7. Policy Updates

iPOS reserves the right to update policies to reflect changes in features, laws, or industry standards. Users will be notified of policy changes at least 30 days before implementation.

8. Contact Information

For further information, technical support, or inquiries, please contact:
Phone: +66 6-1942-9595
Email: ishops.thai@gmail.com
Website: https://pos.ishop.center
By adopting iPOS, you are investing in a system built to foster business success, operational efficiency, and long-term growth.

Issue dated November 27, 2024